Most of the commonly asked questions are already answered for you in the FAQ section! Our support team will make every effort to return your inquiry within 48 hours, but checking the FAQ is faster.
Make sure you check this before contacting us!
COVID-19 SHIPPING UPDATE
If I was a Geek Fuel EXP Customer, is my account still Active and will I be billed again?
We have discontinued the Quarterly EXP subscription and all ACTIVE subscribers are now on the Monthly Plan. You will not be charged again for the Quarterly EXP plan. You can make modifications to your Monthly Plan by visiting the login page.
If you have been receiving the monthly boxes and you are unable to log in please visit this link.
When I try to reset my password it says “no account found”, what do I do?
If you get an error saying “No account found with that email” please visit this link.
You’ll need to request an account invitation email to confirm your email address. Please check your spam folder if you don’t see the email after 5 mins. If you’re still not able to access your account please Contact Us.
If I was a Geek Fuel EXP customer but I now want the Monthly plan, what do I do?
If your Geek Fuel EXP subscription was ACTIVE, you are all set to receive the new Monthly Plan, there is nothing you need to do at this time.
If your Geek Fuel EXP subscription was INACTIVE you’ll need to sign up for a new account on our new site.
How does a Geek Fuel Subscription work?
Joining Geek Fuel is Easy! Simply select the plan that is right for you, choose your preferred T-shirt size and complete your purchase.
Every month, we'll send you a brand new box full of rare, exclusive, out-of-print or never-before-seen products designed by our in-house team of scholarly Wizards of Pop Culture past.
